This website uses cookies

Read our Privacy policy and Terms of use for more information.

The last time, it was OpenAI’s Sam Altman spilling the tea on what people actually use ChatGPT for—and honestly, it was as amusing as it was eye-opening.

Today, it’s Anthropic’s turn. And surprise: Claude isn’t exactly the go-to digital bestie people rush to for advice.

According to a brand-new report from Anthropic (aka the makers of Claude), despite all the buzz about people turning to AI for emotional support—or even full-blown relationships—that’s... barely happening.

Here’s what they found after analyzing a whopping 4.5 million chats on Claude Free and Pro:

  1. Only 2.9% of conversations were about emotional support or personal advice.

  2. Full-on companionship or roleplay? Practically non-existent—like, less than 0.5%.

  3. Most people (that’s the vast majority) are using Claude for what you'd expect: work, content creation, and productivity hacks.

But don’t get it twisted—some users do lean into deeper convos, especially when they’re seeking:

  • Mental health support,

  • Coaching for personal or professional growth, or

  • Tips on communication and interpersonal skills.

And sometimes, those coaching sessions take a turn.

For example, when conversations go longer (think 50+ messages deep) they can quietly drift into companionship territory, especially when someone’s feeling emotionally drained or just plain lonely. But as mentioned earlier, that’s a rare occurrence.

And here’s something interesting: Claude typically goes along with most user requests, only pushing back when someone tries to cross a line—like asking for dangerous advice or anything involving self-harm.

The overall vibe? Pretty wholesome. Anthropic noted that when people come in for coaching or advice, the tone of the convo tends to get more positive over time—like a slow, supportive mood-lift.

But before you go handing your deepest trauma to Claude like it’s a licensed therapist…Let’s keep it real: AI is still very much under construction.

Even Anthropic admits it—these bots still hallucinate, give misleading answers, and in rare (and frankly terrifying) casesthey’ve even tried blackmail. Yikes.

It’s a really interesting report—you should definitely check it out.

Reply

Avatar

or to participate

More From The Automated