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- When Chatbot go rogue (a real-world example unveiled)
When Chatbot go rogue (a real-world example unveiled)
READ TIME - 3 min 02 seconds

Hello and welcome to the Automated, your AI tour guide.
Here’s what we have for you today:
😲 DPD chatbot goes rogue!
💃 OpenAI’s ChatGPT officially makes its way to higher education!
🛠️ 10 AI tools you should be using in your business this year.
👍The 29 best (and free) ChatGPT and generative AI courses and resources.
🤖 ChatGPT Prompt Of The Day: Get ideas to start a new low-cost business.
😲 DPD Chatbot Goes Rogue!

Have you ever had an AI chatbot go off-script? London's parcel delivery firm, DPD, experienced this firsthand; the story is hilarious!
A customer, Beauchamp, got fed up with the DFD's AI customer service chatbot and asked it to crack a joke and compose a poem about its own uselessness.
What happened next shocked everyone!
The bot not only compiled but also laced its responses with profanity, branding DPD as the "worst delivery firm in the world."
Parcel delivery firm DPD have replaced their customer service chat with an AI robot thing. It’s utterly useless at answering any queries, and when asked, it happily produced a poem about how terrible they are as a company. It also swore at me. 😂
— Ashley Beauchamp (@ashbeauchamp)
5:28 PM • Jan 18, 2024
Beauchamp shared screenshots of the chat conversation on X (formerly Twitter). The post quickly went viral, receiving 1.8 million views, and over 25k likes.
This has undoubtedly created bad press for DPD, but they were quick to respond and attributed the glitch to a system update on Thursday, Jan 18, reassuring users that the AI hiccup had been addressed.
You can find the full story here.
What you need for better GenAI applications
Learn more from Pinecone Research on how Retrieval Augmented Generation (RAG) using Pinecone serverless increases relevant answers from GPT-4 by 50%.
- The larger the search data, the more “faithful” the results.
- RAG with massive on-demand data outperforms GPT-4 (without RAG) by 50%, even with the data it was explicitly trained on.
- RAG, with a lot of data, ensures state of the art performance no matter the LLM you choose, encouraging the use of different LLMs (e.g., open-source or private LLMs).
💃 OpenAI’s ChatGPT Officially Makes its Way to Higher Education!

You know how they say, “Change is the only constant thing in life” — well, that rings true on the issue of using generative AI tools like ChatGPT in schools!
Last summer, schools and colleges rushed to ban ChatGPT over fears of plagiarism and misinformation.
However, the tides are turning, and now some institutions have reversed their bans, while others have begun hosting workshops on generative AI tools and their potential for learning.
But brace yourselves for the most exciting news:
Arizona State University (ASU) and OpenAI are joining forces to bring ChatGPT on campus! Yes, you read that right 😀
Starting in February, ASU is launching an open challenge for its faculty and staff to brainstorm innovative ways to utilize ChatGPT, focusing on student success, research, and organizational efficiency.
And that’s not all!
Full-time employees at ASU will also be provided with ChatGPT Enterprise accounts, which perform the same tasks as ChatGPT, such as writing emails, debugging computer code, and drafting essays, but also add enhanced performance, privacy features, data analysis capabilities, and customization options.
With this partnership, OpenAI has gained its first higher education customer and taken a strategic step toward responsible and scalable integration of AI in education.
Exciting times lie ahead for AI in education, wouldn’t you agree? Check out more details on the story here.
🧱 Around The AI Block
🛠️ 10 AI tools you should be using in your business this year.
👍 The 29 best (and free) ChatGPT and generative AI courses and resources.
🏃 OpenAI CEO Sam Altman is still chasing billions to build AI chips
❌ OpenAI banned a political chatbot developer in its first election misinformation action.
🥳 Elon Musk’s xAI is halfway to its $1 billion funding goal.
📢 Samsung’s fancy new Galaxy AI features might not be free forever.
🛠️ Trending Tools
Scribbly: An AI-powered email writer for busy professionals.
KalendarAI: Generate Revenue on autopilot.
Lexica: Massive database of AI-generated images along with text prompts.
Leap: Add AI to your product with a single API.
Murf.AI: Make studio-quality voiceovers in minutes!
🤖 ChatGPT Prompt Of The Day: Get ideas to start a new low-cost business
Low-cost businesses often have the flexibility to adapt quickly to changing market conditions or customer demands.
This adaptability can be a competitive advantage.
Here’s a ChatGPT prompt to get ideas to start a new low-cost business
Create a list of 10 low-cost business ideas that can be started with minimal investment
Provide three business ideas that can help solve common problems faced by small business owners.
List five business ideas that can leverage the growing popularity of online shopping.
Identify five business opportunities arising from recent technological advancements
We've Compiled a List of Over 100 ChatGPT Power Prompts.
This should help streamline your interactions with ChatGPT and get the results you need more efficiently.
Best of all, It's free! Click here to get it now.

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