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Welcome Automaters, 👋

So the AI race is getting spicy. And it turns out the big battle isn’t about who has the smartest bot; it is about who you can actually trust.

The Backdrop: Imagine Google search, but instead of ten blue links and a wall of ads trying to sell you sneakers, an AI just gives you the answer. That is Perplexity’s whole vibe. And this week, they made it official: no more ads. Ever. (Or at least, for now.)

Perplexity began quietly winding down ads late last year. And at a press roundtable this week, executives confirmed they have zero plans to pursue advertising further. Their reason? "The challenge with advertising is that a user would simply start to doubt everything."

It’s brutal. Honest. And honestly? They are probably right.

This is actually a massive deal because it is splitting the entire AI industry down the middle. We now have two distinct camps:

  • Camp "Pay With Your Data": OpenAI is busy integrating ads into ChatGPT for free users.

  • Camp "Pay With Your Wallet": Perplexity and Anthropic are forming a full-on ad-free alliance.

The Flex: Anthropic even ran a Super Bowl ad with a very specific message: "Advertising is coming to AI, but not to Claude." I mean, running a Super Bowl ad just to brag about how much you hate ads is a level of iconic we have to respect.

So Is the "No-Ads" Bet Working? 💰

Short answer: Yes. Anthropic is already seeing an increase in engagement all thanks to that Super Bowl ad. It turns out that when people want answers, they are increasingly willing to pay a "truth tax" to avoid being sold a spatula they didn't ask for.

The Big Picture 

This matters for AI adoption more than you think. Currently, only 14% to 17% of consumers trust generative AI search results significantly more than regular search. If AI companies start cramming in ads, that trust number will likely tank faster than a bad chatbot.

The trust problem is the adoption problem. If we can't trust the robot to tell us the truth because it is being paid by a sponsor, the "AI Revolution" is just going to feel like a more expensive version of cable TV.

Also: we’ve your weekly fix y’all: 

Go watch it and let us know what you think!

Here's what we have for you today

🤦 Microsoft Copilot Accessed Confidential Emails Without User Consent

Imagine your super smart robot helper at work starts reading your private diary. Not because it is nosy, but because someone forgot to lock the door? 

That’s basically what happened with Microsoft Copilot this month.

Since January 21, a bug inside Microsoft 365 Copilot Chat caused it to read and summarize emails marked "confidential." We’re talking about business contracts, legal docs, and HR discussions sitting in the Sent and Drafts folders. Copilot completely ignored the privacy rules companies set up to stop exactly this from happening.

Microsoft confirmed the bug (tracked as CW1226324) and started rolling out a fix in early February. But as of this week, the fix still hasn't reached every customer, and Microsoft is being very quiet about how many companies were impacted.

😬 Why this is a total gut-punch for AI adoption 

  1. The Safety Nets Failed: Microsoft spent over a year building "enterprise-grade" controls to keep AI away from sensitive data. This incident showed those controls can fail for weeks before anyone notices.

  2. Copilot's value depends entirely on its ability to access and synthesize information across a user's documents and communications. But that same capability creates serious security risks if the system cannot reliably distinguish between what it should process and what is protected by organizational policy.

  3. It hit the most sensitive emails first. Sent Items and Drafts folders are where the juiciest stuff lives, we’re talking:  NDAs, layoff discussions, legal strategy, client negotiations, medical records, And while the breach wasn’t a full data collapse, its surgical precision makes it more unsettling, especially now that enterprise AI adoption was finally gaining real momentum after years of hype 

  4. Legal Exposure: Under GDPR and CCPA, companies might have to tell partners, customers, and regulators if protected data was processed without permission. The problem? Microsoft hasn't given companies a way to prove what was read and what wasn't, meaning they can't even prove if a breach happened.

  5. The European Parliament already saw this coming: Earlier this month, the EU Parliament's IT department actually blocked AI features on lawmakers' devices. They cited concerns about confidential data hitting the cloud. It turns out they were right.

🛡️ The "Damage Control" Checklist

If your company uses Copilot, security experts recommend doing this right now:

  • Audit Your Logs: Look at your Purview and Copilot activity from January 21 to now. Search for any queries that pulled data from Sent Items or Drafts.

  • Hit the Pause Button: Consider disabling Copilot Chat for high-risk users (HR, Legal, C-Suite) until the fix is 100% confirmed.

  • Request Evidence: Ask Microsoft for an "evidence package" including interaction logs so you can see if your data was actually touched.

The Big Picture:

This isn't just a Microsoft bug; it is a stress test for the entire AI industry. Companies have been told it is safe to give AI the keys to the castle because "safeguards exist."

The fact that it took weeks to acknowledge this suggests that AI "behavior monitoring" is still in the toddler phase. And hey, nothing slows the AI train like a bot quietly reading the CEO’s private emails.

The Lesson: Just because a robot can read your emails doesn't mean it should actually read your emails.

Be safe out there (and stay private).

6 AI Predictions That Will Redefine CX in 2026

2026 is the inflection point for customer experience.

AI agents are becoming infrastructure — not experiments — and the teams that win will be the ones that design for reliability, scale, and real-world complexity.

This guide breaks down six shifts reshaping CX, from agentic systems to AI operations, and what enterprise leaders need to change now to stay ahead.

🧱 Around The AI Block

🤖 AI Workout Of The Day: How to Automate Your Entire Social Media Strategy with AI in 10 Minutes

AI Generated

Let’s be real: Social media management is 10% creativity and 90% administrative gymnastics. Between the "Big Four" platforms and the newer players like TikTok and Pinterest, trying to keep a consistent posting schedule feels like a full-time job.

Well goodnews, SocialBee CoPilot is the ultimate solution to "content fatigue." It’s what happens when a content strategist and a master scheduler have a very efficient AI baby. It doesn't just write captions; it builds your entire roadmap from scratch.

What makes it special in 2026: CoPilot now suggests optimal posting times based on your top-performing content, catches micro-trends as they form, and scores posts on "predicted reach" before you even hit publish. It is like having a crystal ball that speaks fluent hashtag.

Here’s How to Use It:

  • Step 1: Sign up at SocialBee (starts at $24/month with a 14-day free trial). Click the little robot icon 🤖 in the left menu to open CoPilot.

  • Step 2: Enter your website URL. CoPilot will auto-read your site and pull your company name, tone of voice, and target audience. Review the info and correct anything that’s off.

  • Step 3: Click "Suggest Social Networks." CoPilot recommends the best platforms for your specific niche. It will push LinkedIn for B2B, TikTok for consumer brands, and Pinterest for the foodies.

  • Step 4:. Click "Generate Content Categories." These are your "theme buckets" (think: Educational Tips, Behind the Scenes, or Client Wins). Keep what fits your brand and toss the rest.

  • Step 5:Click "Generate Posting Plan." CoPilot maps your categories into time slots across the week. You will see your whole content calendar take shape in real time.

  • Step 6: Head to the Content Approval Dashboard to review every auto-generated post. Adjust captions, swap images, or tag team members for approval. Hit "Approve" and watch your content go out on autopilot.

Pro Tip: Use the AI Caption Generator inside the post composer to instantly rewrite any post. You can swap from "professional" to "funny" to "inspirational" in one click.

The Cost: From $24/month (as at the time of writing). Check out the full guide here.

💡 Prompt To Try:

For the Local Biz: "I run a boutique fitness studio in Austin, TX. My target audience is women 30 to 50 who want accountability and community. Build me a content strategy for Instagram and Facebook."

For the Side Hustle: "Generate 10 evergreen posts for a real estate agent focused on first-time homebuyers. Mix practical tips, myth-busting, and neighborhood highlights."

For the B2B Grind: "Create a LinkedIn content plan for a SaaS startup targeting HR managers. Post frequency: 3x per week. Tone: expert but personable."

Is this your AI Workout of the Week (WoW)? Cast your vote!

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