At a recent Federal Reserve conference, OpenAI CEO Sam Altman said out loud what most in tech have been side-stepping, that is: AI isn't just changing work — it's about to start replacing entire categories of it.

And he’s not talking about some distant future. He means right now.

The first big casualty? Customer support.

Altman didn’t tiptoe around it, he flat‑out said AI can now handle entire support systems from start to finish. That means everything from those “forgot my password” requests to full-on complaint resolution.

If you’ve called customer service lately, there’s a good chance that chirpy “agent” on the other end wasn’t human at all — and Altman’s totally fine with that.

But here’s the bigger point: If AI can fully take over those roles today, what happens when it starts mastering more complex, higher-paying, cognitive work?

Sadly, that future isn’t hypothetical anymore — it’s already creeping in.

That said, Altman did draw a line when it comes to healthcare.

He sees massive value in using AI for things like diagnostics, but he made one thing clear: He wouldn’t trust AI with his own health unless a human doctor is still in the loop.

Translation? AI can assist, but empathy, nuance, and that deep human judgment still matter — at least for now. Think of it as AI being the co-pilot, not the surgeon.

But Altman didn’t just stick to the tech talk. His bigger concern? Society might not be ready for how fast this shift is happening.

We don’t have systems in place to support or re-train the millions of workers who could be displaced. And while companies chase efficiency and profit, real people could get left behind fast.

And hey, this isn’t just speculation — Altman’s building the very tech that’s driving this shift. As he puts it, the window to adapt is closing — quickly.

The whole thing was a rare dose of honesty from someone at the top, for him:

The future of work won’t be humans versus machines — it’ll be humans sharing the workspace with them.

So the question isn’t whether AI is coming for jobs. It’s: Will we move fast enough to make sure humans still have a place in the picture?

And maybe more importantly: Can we pull off that handoff without leaving a whole lot of people in the dust?

You should see the full report.

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AI’s officially in its fourth industrial age—(well according to the thinkers in the know) and while we’re all wondering whether it’ll totally flip the economy, one thing’s for sure: people are loving it.

Everyone’s diving into AI, but what’s the real deal with how they’re actually using it?

Marc Zao-Sanders at Harvard Business Review sifted through thousands of forum posts over the past year to uncover the hottest AI trends for 2025. And Here’s what’s going down:

On the mental health front, it’s obvious why AI’s popularity is on the rise: therapy services are terribly underfunded, and the Loneliness Epidemic is no joke.

With all this in mind, AI is stepping up as a virtual lifeline—offering everything from mindfulness practices to CBT (Cognitive Behavioral Therapy) techniques to help people cope.

But—and this is important—there’s a darker side to all this. While most believes AI can be an excellent support system, experts are concerned that it could replace real human connection. And that could actually worsen loneliness instead of fixing it.

So, yeah—AI’s got incredible potential, but we’ve got to use it wisely.

Want to see exactly what AI’s helping with? Check out this chart from Visual Capitalist . It highlights the top 30 use cases for 2025, showing just how much support people are getting from AI.

Getting high-quality feedback isn’t just about fixing grammar—it’s about understanding what makes an essay persuasive, well-structured, and compelling.

Whether you're prepping for class, polishing your thesis, or just want to improve your writing game, this prompt turns ChatGPT into your personal university-level writing coach.

Here’s How to Use This Prompt Effectively

Here’s the prompt:

Heads-up, AI Workout fam!

We’re hitting pause on workout videos this week to bring you something even better —live coverage of the AI-focused Leadership DOJO retreat in Armenia!

Think of it as a different kind of workout for your brain. 🧠—with daily talks, panels, and insights from some of the brightest minds in AI.

We’ll be back with your regular sessions next week. Until then, tune in and enjoy the summit!